Through the Steam Chat feature, users can use text chat and peer-to-peer VoIP with other users, chicken road identify which games their friends and other group members are playing, and join and invite friends to Steamworks-based multiplayer games that support this feature. For most games launched from Steam, the client provides an in-game overlay from which the user can access Steam Community lists and participate in chat, manage selected Steam settings, and access a built-in web browser without having to exit the game. Valve expanded support for demo versions of games in July 2024, allowing demos to have their own store page with user reviews and made it easier for user to manage demos within their game library.
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The announcement was preceded by a change in the Steam beta client to support the cross-platform WebKit web browser rendering engine instead of the Trident engine of Internet Explorer. To take advantage of some of its features for newer interface elements, Steam uses 64-bit versions of Chromium, which makes it unsupported on older operating systems such as Windows XP and Windows Vista. Melinda Tankard Reist, the leader of Collective Shout, said that they had identified over 500 games with such themes, such as rape, incest and child abuse, leading to the call for payment processors to take action. Dharker noted in discussions with Valve that they would be liable for any content-related fines or penalties that countries may place on Valve, a clause of their publishing contract for Steam, and took steps to restrict sale of the game in over 20 regions. Developers and publishers with existing games on Steam have been strongly encouraged to complete these forms for these games, while Valve will use moderators to make sure new games are appropriately marked. The National Center on Sexual Exploitation took credit for convincing Valve to target these games.
It is possible for publishers to have Valve track down where specific keys have been used and cancel them, removing the product from the user’s libraries. The keys are sold by third-party providers such as Humble Bundle, distributed as part of a physical release, or given to a user as part of promotions, often used to deliver Kickstarter and other crowdfunding rewards. In October 2018, official support for Vietnamese and Latin American Spanish was added, in addition to Steam’s then 26 languages. Products sold on Steam are available for sale in different currencies, which changes depending on the user’s location. The Steam requirement was met with concerns about software ownership and requirements, as well as problems with overloaded servers – demonstrated previously by the Counter-Strike rollout. Any other device that was previously providing authenticator codes for your account will no longer be able to do so.
Valve intended to “make DRM obsolete” as games released on Steam had traditional anti-piracy measures, including the assignment and distribution of product keys and support for digital rights management software such as SecuROM. Steam’s primary purpose is to allow its users to purchase games and other software, and then adding them to a virtual library from which they may be downloaded and installed an unlimited number of times. However, Subscriptions are not transferable, and even if your access to a Subscription for a particular game or application is terminated, the original activation key will not be able to be registered to any other account, even if the Subscription was obtained in a retail store. “User Generated Content” means any content you make available to other users through your use of multi-user features of Steam, or to Valve or its affiliates through your use of the Content and Services or otherwise. Depending on terms of use imposed by third parties who host particular games or other services, additional requirements may also be provided in the Subscription Terms applicable to a particular Subscription. Steam may also provide access to third-party vendors, who provide content, goods and/or services on Steam or the Internet.
Following the launch of Steam Direct, the video game industry was split on Valve’s hands-off approach. In 2020, Simon Carless revised an approach originally proposed by Mike Boxleiter as early as 2013, with Carless’s method used to estimate sales based on the number of reviews it has on Steam based on a modified “Boxleiter number” used as a multiplication factor. Data that Valve does provide cannot be released without permission because of a non-disclosure agreement. In October 2025, Steam reached a new all-time concurrent user peak of 41.6 million surpassing its previous record by over a million – a surge attributed largely to the release of Battlefield 6.
Features and functionality
Valve updated policies in February to ban games that incorporated paid advertising as part of the gameplay cycle, such as viewing an ad for virtual rewards. Within a month of clarifying its definition of trolling, Valve removed approximately 170 games from Steam. In July 2019, the Steam Labs feature was introduced as a means to showcase experimental discovery features Valve considered for including into Steam, to seek public feedback.
Storefront features
Steam Coupons can be provided to users by developers and publishers; users can trade these coupons between friends in a similar fashion to gifts and in-game items. Other users can subsequently rate these reviews as helpful, humorous, or otherwise unhelpful, which are then used to highlight the most useful reviews on the game’s Steam store page. In June 2021, Valve began limiting how frequently Steam users could change their default region to prevent them from purchasing games from outside their home region for cheaper. The Steam store also enables users to redeem store product keys to add software from their library. The site normally offers a large selection of games at a discount during its annual Summer and Holiday sales, including gamification of these sales.
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- Furthermore, Valve may amend this Agreement (including any Subscription Terms or Rules of Use) unilaterally at any time in its sole discretion.
- Several developers also noted that Steam’s influence on the PC gaming market is powerful and one that smaller developers cannot afford to ignore or not work with, but believe that Valve’s corporate practices make it a type of “benevolent dictator”.
- Valve added Steam Playtest for developers in 2020, allowing them to run closed beta testing for their games prior to a public release.
- Following a second vulnerability found by the same user, Valve apologized and patched them both, and expanded the program’s rules to accept any other similar problems.
- Valve enabled the ability for multiple developers to create bundles of games from their offerings in June 2021.
Some games or applications available on Steam (“Workshop-Enabled Apps”) allow you to create User Generated Content based on or using the Workshop-Enabled App, and to submit that User Generated Content (a “Workshop Contribution”) to one or more Steam Workshop web pages. If you use Valve cloud storage, you grant us a license to store your information as part of that service. Steam and the Content and Services may include functionality designed to identify software or hardware processes or functionality that may give a player an unfair competitive advantage when playing multiplayer versions of any Content and Services or modifications of Content and Services (“Cheats”). In particular, Valve makes no representation or warranty that any service or subscription offered via third-party vendors will not change or be suspended or terminated. You may use Steam Wallet funds to order Subscriptions, including by making in-game orders where Steam Wallet transactions are enabled, and purchase Hardware. You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to order or purchase at pricing not applicable to your geography, or for any other purpose.
This program allows developers to release functional, but not finished, products such as beta versions to the service to allow users to buy the games and help provide testing and feedback towards the final production. In August 2012, Valve added new features—including dedicated hub pages for games that highlight the best user-created content, top forum posts, and screenshots—to the Community area. Since 2010, the Steam Translation Server project allowed users to assist with the translation of the Steam client, storefront, and a selected library of Steam games for several languages.
Valve reported that in December 2015, around 77,000 accounts per month were hijacked, enabling the hijackers to empty the user’s inventory of items through the trading features. In 2015, Valve stated that the potential monetary value of virtual goods attached to user accounts had drawn hackers to try to access accounts for financial benefit. Valve launched Steam Guard in March 2011 with the goal of protecting Steam users against account hijacking via phishing schemes, one of the largest security problems Valve had at the time.
User interface and functionality
Steam Wallet funds do not constitute a personal property right, have no value outside Steam and can only be used to order Subscriptions and related content via Steam (including but not limited to games and other applications offered through the Steam Store, or in a Steam Subscription Marketplace) and Hardware. The accessibility of publishing games on digital storefronts like Steam has been described as key to the popularity of indie games. On December 25, 2021, reports emerged that Steam’s global service was the target of a domain name system attack that prevented users in China from accessing its site.
Users and revenue
Steam Spy was credited with being reasonably accurate, but in April 2018, Valve added new privacy settings that defaulted to hiding user game profiles, stating this was part of compliance with the General Data Protection Regulation (GDPR) of the European Union. Algorithms that worked on publicly available data through user profiles to estimate sales data with some accuracy led to the creation of the website Steam Spy in 2015. Although Steam provides direct sales data to developers and publishers, it does not provide public sales data.
In regard to all Subscriptions, Content and Services that are not authored by Valve, Valve does not screen such third-party content available on Steam or through other sources. Further, you acknowledge and agree that any host of an online multiplayer game distributed through Steam (“External Host”) may report your use of Cheats, unauthorized process tampering or Automation to Valve, and Valve may communicate your history of use thereof to External Hosts within the boundaries of the Steam Privacy Policy. You agree that you will not directly or indirectly disable, circumvent, or otherwise interfere with the operation of software designed to prevent or report the use of Cheats. EU and UK law provides a statutory right to withdraw from certain contracts for physical merchandise and for the order of digital content. As with all Subscriptions, you are always responsible for any Internet service provider, telephone, and other connection fees that you may incur when using Steam, even when Valve offers a free Subscription. You also understand and acknowledge that Subscriptions acquired in any Subscription Marketplace are license rights, that you have no ownership interest in such Subscriptions, and that Valve does not recognize any transfers of Subscriptions (including transfers by operation of law) that are made outside of Steam.
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The lack of a formal refund policy led the Australian Competition and Consumer Commission (ACCC) to sue Valve in September 2014 for violating Australian consumer laws that required stores to offer refunds for faulty or broken products. Epic Games’ Tim Sweeney postulated that Valve could reduce its cut to 8%, given that content delivery network costs has dropped significantly. Several developers also noted that Steam’s influence on the PC gaming market is powerful and one that smaller developers cannot afford to ignore or not work with, but believe that Valve’s corporate practices make it a type of “benevolent dictator”. In 2013, sales via the Steam catalog are estimated to be between 50 and 75 percent of the total PC gaming market.
Except as set forth in any separate Subscription Terms applicable to the use of a particular Developer Tool, you may use the Developer Tools, and you may use, reproduce, publish, perform, display and distribute any content you create using the Developer Tools, however you wish, but solely on a non-commercial basis. To make use of the Content and Services, you must have a Steam Account and you may be required to be running the Steam client and maintaining a connection to the Internet. You consent to receiving sales invoices electronically. In the case of Content and Services, we accept your offer, and conclude the agreement with you, by confirming the transaction and making the Content and Services available to you or, in the case of pre-orders, only by confirming the transaction to you and deducting the applicable price from your payment method. The Order Confirmation is acknowledgement that we have received your order and does not confirm acceptance of your offer to enter into an agreement.
- In May 2016, Steam further broke out these aggregations between all reviews overall and those made more recently in the last 30 days, a change Valve acknowledges to how game updates, particularly those in Early Access, can alter the impression of a game to users.
- In 2016, more games are meeting a rough metric of success defined by Valve as selling more than $200,000 in revenues in its first 90 days of release.
- Musk responded to the incident, blaming users for crafting queries to get comical responses from Grok.
Game Recording was added in beta in June 2024 and released in full by November 2024, allowing for recording of gameplay sessions both on demand or as a background recording. It has also been used for other events, such as a pre-release tournament for the digital card game Artifact and for The Game Awards 2018 and Steam Awards award shows. In conjunction with the 2012 Steam Summer Sale, user profiles were updated with Badges reflecting the user’s participation in the Steam community and past events. In January 2010, Valve reported that 10 million of the 25 million active Steam accounts had signed up to Steam Community. In 2012, Valve announced Steam for Schools, a free function-limited version of the Steam client for schools.
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Updates in 2020 to Discovery queues have given developers more options for customizing their storefront page and how these pages integrate with users’ experiences with the Steam client. Through Steamworks, Steam provides a means of server browsing for multiplayer games that use the Steam Community features, allowing users to create lobbies with friends or members of common groups. Each user has a unique page that shows his or her groups and friends, game library including earned achievements, game wishlists, and other social features; users can choose to keep this information private.